Common questions

Questions, answered simply.

The questions we get most often.

№ 01 Where do my trades happen? +
On your account, instantly. We use live prices from real sources, but your trades settle on your Liquentra balance. No waiting for confirmations. No on-chain fees.
№ 02 How do trading bots work? +
Each bot is a ready-made strategy, day, swing, scalp, safe, or aggressive, with a clear loss limit and target win rate. Pick one, set your budget, and the bot trades for you using live market prices.
№ 03 What is copy trading? +
Copy trading lets you follow a verified trader. When they buy, you buy. When they sell, you sell. Every trade is sized to your account, not theirs. You can see their full track record before you start.
№ 04 How does staking work? +
Lock up your funds for a set time and earn interest, paid hourly to your account. The APR and lock period are shown before you commit. If there's a penalty for unlocking early, we tell you upfront.
№ 05 How do swaps work? +
A swap trades one coin for another at the live price. The exact rate and our small fee are shown before you confirm. No surprises.
№ 06 How does the referral program pay? +
You earn rewards when friends sign up and trade through your link. Three reward tiers, paid automatically to your account. Track your earnings and grab your link from day one.
№ 07 How do deposits and withdrawals work? +
Add funds by card, bank transfer, or crypto. Withdrawals usually process the same day for verified accounts during business hours. ID verification is needed for larger withdrawals.
№ 08 Can I cancel anytime? +
Yes. Cancel from your account at any time. Your access continues until the end of your billing period. Your account history stays yours, nothing gets locked away.
№ 09 What if I lose access to my account? +
Email support@liquentra.com with your account email and proof of ID. We'll help you back in after a verification call. We don't reset 2FA by email alone.
№ 10 Is Liquentra a regulated broker? +
Liquentra is a trading platform with live market prices and instant in-app settlement. We are not a regulated broker and don't give investment advice. Please read our Terms and Privacy Policy before signing up.
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